Terms of use



www.digyap.com an e-commerce web page and applications hosted in France and installed in Spain.


These General Conditions of Use and Sale aim to define on the one hand the conditions under which Digyap undertakes to make the merchant site available to the User as well as the technical, legal and financial conditions under which Digyap s undertakes to provide the Products and Services to the User, they act as a contract and therefore anyone who makes purchases on the site is deemed to have accepted them unconditionally and irrevocably.


The Parties agree to apply and interpret these GCS in good faith and to attempt to resolve any difficulty of application or any dispute amicably and in a spirit of conciliation.




www.digyap.com reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.




These T&Cs as well as the prices of www.digyap.com are expressly approved and accepted by the User, who declares and acknowledges having perfect knowledge of them, and therefore waives the right to rely on any contradictory documents and, in particular, its own general conditions of purchase.


These T&Cs are enforceable for the entire duration of use of the Services offered on the Site and for any purchase made by the Member, until new T&Cs replace these.


If you have any questions regarding the Terms of Use, we invite you to contact our customer service info@digyap.com




“User” or “customer”: refers to the person who has completed a registration form allowing him to have a personal account.


“Visitor”: User who is not a member


“Website”: designates the online electronic communication service to the public published by www.digyap.com


"Hypertext link" means the reference mechanism located or produced by content (source) allowing direct access to content (target) regardless of location within the Internet network.


Identifier designates the password the user name (login) chosen by the user from the membership form on the site and intended to identify him with regard to the operations he carries out on the site.


The user is solely responsible for the confidentiality, custody and use of the identifier




The website www.digyap.com is accessible 24 hours a day, 7 days a week for all users.




- However, cannot be held responsible for the discontinuities of the site and its services, whether voluntary or not.


- Reserves the right, without notice or compensation, to temporarily or permanently close the site or access to one or more services to update, modify or change the operational methods, servers and hours of operation. accessibility, without this list being exhaustive.


- Reserves the right to make to the site and the services it includes all the modifications and improvements it deems necessary or useful for the proper functioning of its site and the services associated with it.




The products and services offered are those listed in the catalog published on the www.digyap.com website. These products and services are offered within the limits of available stocks.


Each product is accompanied by a description drawn up by the supplier; for some of them, the buyer can have access to the supplier's documentation.


The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered.




The buyer, who wishes to buy a product or a service must:


- fill in the identification form on which he will indicate all the details requested,


- validate his order after having checked it;


- make the payment under the conditions provided;


- confirm his order and payment


Inquire with customer service at +34651871859


The confirmation of the order placed on digyap.com entails the acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase or other conditions.


Proof and preservation: The use acknowledges that the ordering process and these Terms of Use are concluded electronically and constitute the electronic contract between the User and www.digyap.com


All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.


Modification of the order: The orders being definitive and irrevocable, any request for modification made by the User is subject to the acceptance of www.digyap.com and to the specific conditions of the Services.




- Secure payment or by credit card


You can pay by credit card: in this case, payment is made on the website of our payment partner. This implies that no banking information concerning you passes through the site www.digyap.com. Payment by credit card is therefore perfectly secure, they will be made through the secure system of our partners.


- Payment by PAYPAL


If you have a Paypal account, you can choose the Paypal payment method. You will be redirected to a secure PayPal payment page to pay for your order in just a few clicks


- Cash payment on delivery


To take advantage of cash on delivery, it's very simple


- Validate your cart


- On the payment choice page, choose the "cash on delivery" option, your order will then be registered, it will remain awaiting validation until it is examined by the fraud control service. If everything is in order, it is validated, and an email is sent to you stating that your order has been validated.


- Your package will then be shipped and once you have received it, you will pay for your order directly with the delivery person at the time of delivery.


This mode of delivery requiring special treatment, the order is validated only after control and examination by the customer service. Once validated, the user is notified by email of the confirmation of his order.


When using the paid Services offered by www.digyap.com, you will be asked to complete the order form. Automatic order recording systems serve as proof of the nature, content and date of the order. A confirmation of acceptance of the order is sent to the email address provided.


www.digyap.com remains the owner of the goods sent (photos, related products, etc.) until their complete payment.




www.digyap.com brings you the best delivery service in order to receive your product as soon as possible and without waiting. Deliveries are made to the address you indicated when you registered.


Updating your address and phone number on your www.digyap.com account is mandatory.


After receiving the order, If an ordered article does not suit you? The size or color does not match your expectations? You are simply not completely satisfied with your order? www.digyap.com offers us the possibility of exchanging or refunding your item if you are not completely satisfied.


The delivery of the products presented on the Site www.digyap.com takes place only in the Kingdom of Morocco. Unless there is a specific and particular requirement communicated in advance in writing by the User, www.digyap.com has the choice of the carrier and assumes no liability as a result of this choice. In any case, the User will bear the cost of this transport


Under no circumstances can www.digyap.com be responsible for any deterioration of the products in the event of late withdrawal or non-withdrawal.


Any signature of the Delivery note, regardless of the status of its signatory, implies full and complete acceptance by the customer of these Terms of Use and in particular of the retention of title clause.


In this sense, no liability for damage attributable to transport or occurring during it. It is the express responsibility of the User to take out any necessary insurance to guarantee him against all risks during the transport of the Products. The User will be personally responsible for any shortcoming or damage which would not have been the subject of a reservation on the delivery slip under the aforementioned conditions and for any steps taken against the carrier(s).


However, the User will immediately inform customer service in order to protect the possible recourse that www.digyap.com could have against the said carrier(s) if necessary.


www.digyap.com declines all responsibility in the event of a delay in delivery which could result from a case of force majeure, which may occur in particular on its premises or those of its suppliers, or temporary overloads of its factories as well as any other reason. independent of his will.




You have, from the day of receipt of the products, a period of 07 days to return your products. You are responsible for returning the products. The sooner you return the products to us, the faster we will be able to process the exchange (within 21 days minimum)


- The product must be in its original packaging


- The product must be new, unused and undamaged (unless it is a defective item)


- The product must be complete


Once returned, your product will be subject to inspection.


After receiving the item or items, www.digyap.com will check that they are in good condition and proceed to send the required size if the customer has requested an exchange or refund the amount paid using the same method of payment as that used during the purchase in the event of a return


- Any returned product that is incomplete, damaged, worn or dirty will not be taken back and will be returned to you and therefore not refunded.


- If your product meets the return conditions, you will be refunded within 48 hours from the date of receipt of the return


In the case of online returns, you call our customer service to make a return request at +34651871859




The customer then has a period of seven (7) days from said receipt to notify us of your desire to return an item to our customer service department. Otherwise, the products delivered will be deemed to comply with the order and received in good condition and cannot be returned.




All products supplied by the seller benefit from the legal guarantee.


In the event of non-compliance of a product sold, it may be returned to the seller who will take it back, exchange it or refund it.


All complaints, requests for exchange or refund must be sent to the following address: support@digyap.com within eight days of delivery.




www.digyap.com reserves the right to broadcast advertising or promotional messages on its website.


The user is solely responsible for the contractual relations that he establishes with the advertisers of the advertisements broadcast on the website. www.digyap.com declines all responsibility for the content of advertising or promotional messages appearing on its website.




The User assumes liability for any hidden defect and deterioration of the products/services sold as the subject of these presents, and releases the service provider from any legal proceedings against it for any reason whatsoever linking it to the sale of the service.


- The user undertakes to use the services of the site as well as all the information to which he may have access only for personal reasons and for a purpose consistent with public order, good morals and the rights of third.


- The user undertakes not to disturb the use that other users of the site [.] could make, not to access the accounts of third-party users and not to access parts of the site whose access is reserved.


- The user agrees not to commit any act that may jeopardize the computer security of www.digyap.com or other users.


- The user undertakes not to interfere with or interrupt the normal operation of the site.


- The user undertakes not to commit any act for commercial, political, advertising reasons and any form of commercial solicitation and in particular the sending of unsolicited e-mails.


- The user agrees not to collect, use or perform any processing of the personal data of other users.


- The user agrees to indemnify www.digyap.comn its directors, employees and other agents in the event of a complaint, action, prosecution, conviction of the latter resulting from non-compliance with the general conditions.




All elements of the site www.digyap.com are and remain the intellectual and exclusive property of Digyap


No one is authorized to reproduce, exploit, distribute, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound, without written authorization from www.digyap.com




All the data collected on our site and concerning our customers is completely confidential and will only be used by our services in order to make you benefit from promotions and news from our site.


This information will in no way be disclosed to third parties.


In accordance with the law relating to data processing, files, information of a nominative nature relating to buyers may be subject to automated processing.


Customer service – Mediation


In the event of a question or complaint, the Customer may first contact Digyap's customer service, for which the different contact methods are as follows:


Email: claim@digyap.com


By phone: +34651871859


In the event of a dispute, the Customer has the possibility, before any legal action, of having recourse free of charge to a conventional mediation procedure or to any other alternative method of dispute resolution in order to seek an amicable solution.


Applicable law – Jurisdiction


These T&Cs and the contractual relations between the Parties are governed by Spanish law. Any dispute arising from the application or interpretation of the T&Cs is within the exclusive jurisdiction of the Spanish courts.


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